E-Commerce Terms of Service and Conditions


This website is operated by QuArtzy by Loren. Throughout this website, the terms “we”, “us” and “our” refer to QuArtzy by Loren.

QuArtzy by Loren offers this website, including all information, tools and services available from this site to you, the user, on the condition that you accept the Terms of Service and the Conditions stated herein.

By visiting our site and/or purchasing products from us, you engage in our “Service” and agree to be bound by the Terms of Service and Conditions.

These Terms of Service and Conditions apply to all users of the site, including without limitation, users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service and Conditions carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these terms of service or conditions. If you do not agree to all the Terms of Service or Conditions of this agreement, then you may not access the website or use any services.

Ordering and Payment

We must receive payment in full for the price of the products ordered prior to our acceptance of your order. Once payment in full is received, we will send you an acknowledging email. This does not constitute our acceptance of your order. Acceptance of your order takes place when we ship the products ordered. Our acceptance of your order indicates a legally binding contract between us.

Payment of on-line orders is through PayPal.

We accept the right to not accept your order if:

• we have insufficient stock,

• we do not deliver to your area (Canada),

If we do not accept your order, we will notify you by email and arrange to credit your account by the appropriate amount.

Cancellation & Refunds

You may cancel your order if the request is made within seven days from the date of ordering. You must notify us of any request for cancellation by email. We will credit your account with the appropriate amount.

Once shipped, all sales are considered final

If extenuating circumstances apply which may warrant the return of an item, please inform us by email for our consideration. Used or worn items cannot be returned.

If we advise you by email that the return of an item is acceptable, it must be shipped by Canada Post regular mail at your expense. You must provide the tracking number to us by email. If an item is authorized for return, we will credit your account by the appropriate amount not including postage. We are not liable for costs if the items returned a broken or damaged.

General Conditions

The provision of any personal information remains private.

You agree to provide accurate purchase information.

These Terms of Service and Conditions are effective until amended or terminated by us.

In our judgement, if you fail or we suspect you have failed with any term or provision of service in this document, we may terminate this agreement at any time or without notice. And you will remain liable for all costs up to and including the date of termination

Certain products or services may only be exclusively available online through the website and in limited quantities

We reserve the right to limit the quantities of any products or services that we offer.

We reserve the right to discontinue any product at any time.

We reserve the right to limit the sales of our products or services to any person, geographic region or jurisdiction.

We do not warrant that the quality of any products, services, information or other material purchased by you will meet your expectations or that any errors will be corrected.

We reserve the right to limit or prohibit orders that, in our sole judgement, appear to be dealers, resellers or distributors.

You expressly agree that your use or inability to use our website service is at your sole risk.

The products and services are delivered to you for your personal use, without any representation, warranties, or conditions of any kind, either express or implied, or conditions of quality, fitness for a particular purpose and durability.

In no case shall QuArtzy by Loren, our directors, officers, employees, agents, contractors, suppliers, or any craftsperson be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special or consequential damages of any kind.

You agree to indemnify, defend and hold harmless QuArtzy by Loren from any claim or demand arising from your breach of these Terms of Service and Conditions.

Contact Us

Retail Outlets

QuArtzy By Loren Exclusive Retail Outlets:

St. Jacobs Market
1-878 Weber Street North
N2V 0H2

Olde Stanton Store
174 Jozo Weider Blvd
The Blue Mountains
L9Y 0V2